Warranty Info

In addition to the rights to which you are legally entitled, we grant you as a consumer a guarantee in accordance with the following provisions for products from the product categories listed below which you have purchased from us:

1. Guarantor

Guarantor is LYNDEN GmbH, Juedenstr. 50 10178 Berlin Germany

2. Subject of the Guarantee

The warranty applies to CANYA FX devices used for private use.

The following products are excluded from the warranty: filled tanks (pods and depots)

3. Beneficiaries
The warranty is only valid for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

4. Territorial scope of the guarantee

The warranty is valid exclusively for the EU.

5. Guarantee period and services under the guarantee

Within the framework of the guarantee, the period for the reversal of the burden of proof in favour of the consumer within the framework of the statutory liability for defects (guarantee) in accordance with § 477 BGB is extended for you by the period of time shown in the respective article description. If a material defect appears within the agreed period of time since delivery of the goods, which exceeds the legal minimum period of six months, it is assumed in your favour that the item was already defective upon delivery to you, unless this assumption is incompatible with the nature of the item or the defect. In case of a material defect, you are entitled to the legal rights from §§ 437 ff. BGB are entitled to.

6. Exclusion of warranty

Warranty claims are excluded for abusive or improper treatment; extraordinary environmental influences / force majeure (e.g. fire damage); non-compliance with the safety precautions recommended by the manufacturer; non-observance of the enclosed operating instructions; Use of force (e.g. impact, shock, fall); dents and scratches that do not affect the function of the device; Damage to retrofitted or newly purchased hardware not included in the original scope of delivery; Damage caused by improper repairs, interventions, subsequent installations, conversions or upgrades or improper cleaning.

7. Assertion of the warranty and statute of limitations

7.1 Recognized material or manufacturing defects are to be reported in text form to:   

Juerdenstr. 50
10178 Berlin

E-mail: support@mycanya.com

7.2 For the limitation of claims arising from this guarantee, § 438 BGB applies accordingly.

8. Legal rights

Your statutory rights are not limited by this warranty. In particular, any existing legal rights arising from the purchase contract concluded with us shall remain unaffected by this guarantee.